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How do I reserve a TravelWiFi! router?

You may make your reservation on our website with the following steps:

1. Fill in the reservation form with your travel details and personal particulars.

2. Make payment.

3. An order confirmation email with your booking details will be sent to your email address.

Note: We do not have hidden costs. Do take note that a processing fee per booking might be imposed and is non-refundable. Last minute booking via our call centre and walk-ins at our counters might incur a processing fee.

How do I collect and return the TravelWiFi! router?

While making your reservation online, you are able to choose:


  • Self-collect or self return. Go to Locate Us page for our self-collection and self-return location addresses.
  • Courier Delivery Nationwide: Your TravelWifi! router will reach you at least one working day before your indicated departure date.

For example, if the indicated departure date is 2nd of September, the device will reach your indicated mailing address latest by 1st of September. For returns, our courier delivery partner will contact you directly to arrange a pick-up of the device from you.

Can I make last minute bookings?

For last minute bookings, please contact us as below to check availability:

(1) Email:

(2) Telephone:

Hotline (9am to 6pm): +621 3000-6744/ 6745
General Enquiries & Reservation via WhatsApp (9am to 6pm): +62 815-8623-0855

Kindly note that last minute bookings might incur a processing fee per order.

I am travelling to more than one country. Can the TravelWiFi! support multiple countries?

Yes. The following packages support coverage in multiple countries:

  • North Asia: China, Hong Kong, Taiwan, Japan, Korea, Macao
  • Hong Kong & Macao
  • Japan & South Korea
  • South East Asia: Cambodia, Thailand, Vietnam, Indonesia, Malaysia, Singapore, Philippines
  • Greater China: China, Hong Kong, Taiwan, Macao
  • Asia Package: China, Hong Kong, Taiwan, Japan, Korea, Macao, Cambodia, Thailand, Vietnam, Indonesia, Malaysia, Singapore, Philippines
  • Australia & New Zealand
  • Europe: Albania, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Holland, Hungary, Iceland, Ireland, Italy & the Vatican, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Norway, Poland, Portugal, Republic of Montenegro, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
  • North America
  • South America / Latin America
  • Africa
  • Middle East
  • Worldwide Package

Note: If you choose only a single country, the TravelWifi! router will only support connectivity in that specific country. For instance, the TravelWiFi router rented for Singapore is not usable in Hong Kong.

Is it possible to rent a TravelWiFi! for the countries that are not listed on the website?

Only countries listed on the website are available for TravelWifi!router rental. Travel Recommends is working to expand our TravelWiFi! coverage in more countries to serve you better.

Please contact and check with us.