Must-see Attractions at Exclusive Prices

Head over to the attractions & tours page on the destinations you are planning to visit. Select the attractions & tours you are keen and select the following before you add to bag

• Ticket/admission quantity
• Date of visit (if any)
• Time of visit (if any)

Once you have done with the choosing the attractions & tours, click Check Out; otherwise click Continue Shopping to purchase other attractions and tours that catches your interest.

Yes, you can only use the tickets on the dates you've selected for attractions and tours that comes with date selection.

Otherwise, you are free to use them on any date as long as it is used within the stated period.

Please read and refer to the fine prints stated on each attraction & tour, including the confirmation email on the utilization of the tickets and passes.

For online purchases on hello@travelrecommends.com, we accept payments made on any VISA or MasterCard credit and debit cards.

For direct purchases at our airport counter booths, we accept Cash and payments on any VISA, MasterCard, Union Pay, America Express and JCB credit and debit cards.

All transactions will be processed through a secured e-payment system.

Travel Recommends does not store and (or) hold any of credit/debit card details in the system. All transactions processed pertaining to your credit and (or) debit card details when payment is made online, are stored securely in the payment gateway system. Travel Recommends does not have any access to the card details. This is to preserve the confidentiality of you, as the consumer to our website.

You should get an email confirmation for every successful purchase and booking. Do check your email inbox and spam (just in case it went in there) for email from Travel Recommends.

At the same time, please check with the card issuing bank to confirm if a transaction has been made successfully. It should reflect in the bank statement.

If the transaction does not reflect in the bank statement and there is no email confirmation, please try to make a purchase again.

There is a field ""Promo"" for you to enter the promo code at the Check Out page.

Make sure that the promo code is within its validity. The discount will be applied and reflected on the payment page. An error message will be prompted for invalid promo codes entered.

It is recommended to purchase them online to guarantee availability due to the need for advanced reservations with the operating partners. Attractions & tours that are available for online purchase may not be available for in-store purchase at Travel Recommends booths in Travel Recommends.

You will get the confirmation email within 24 hours from the time when the transaction is completed successfully.

You will get another email containing either the e-ticket or e-voucher for redemption/utilization subsequently. Keep a lookout for emails from Travel Recommends.

Each attraction & tour comes with their own set of Terms and Conditions adhering to the policies set with the partnering operator. Please refer to the fine prints of the attraction & tour you have bought.

Alternatively, you can email to hello@travelrecommends.com for assistance.

Each attraction & tour comes with their own set of refund terms adhering to the policies set with the partnering operator.

There will be a 10% administrative fee of the final order in the following scenarios:

• Last minute cancellation; or
• Fail to collect the admission; or
• Fail to utilise the admission during travel period; or
• Fail to utilise the admission due to the following reasons:
  • Bad traffic conditions
  • Weather conditions
  • Personal reasons
  • And any other unforeseen circumstances

In an unlikely event, due to unforeseen circumstances, where the attraction & tour you have booked is cancelled, you will get an email notification with either an alternative date or a full refund. You may email hello@travelrecommends.com for assistance"

There are three types of tickets/passes, depending on the attraction & tour.

• E-Ticket: For use directly at the attraction or tour.
• Email confirmation: Present it at Travel Recommends booth to exchange for the attraction or tour tickets before clearing through the immigration.
• E-Voucher: Use it to exchange for physical attraction or tour ticket at the destination.

Each attraction & tour comes with their own set of refund terms adhering to the policies set with the partnering operator. Please refer to the fine prints and email confirmation for more details. Alternatively, you may email to hello@travelrecommends.com for assistance.

Please refer to the fine prints stated on the attraction & tour you have bought as they come with their own set of Terms and Conditions that aligns with the policies set by the partnering operator.

If you’d like to cancel and get refund on the purchased item, a 10% administrative fee of the final order will apply (refer to Question 2).

However, you may request for an express courier service for us to send it to your hotel or accommodation, with a fee starting from $x. This is subjected to availability and time of request as well as to be assessed on case-by-case basis.

At the earliest opportunity, drop us a WhatsApp message at +60 12-3350541 or email to hello@travelrecommends.com with the following for assistance:

• Order Number
• Name
• Email address

Please refer to the fine prints stated on the attraction & tour you have bought as they come with their own set of Terms and Conditions that aligns with the policies set by the partnering operator.

Re-arrangement and rescheduling of the tour or attraction will not be granted. We will arrange to refund the price of the attraction or tour you've purchased. Do take note that a 10% administrative fee of the final order will apply (refer to Question 2).

At the earliest opportunity, drop us a WhatsApp message at +60 12-3350541 or email to hello@travelrecommends.com with the following for assistance:

• Order Number
• Name
• Email address

If you cannot find the email confirmation in the inbox, take a look at the spam box in case it went in there as junk mail.

We suggest adding Travel Recommends to your email contact list, to avoid similar issues from happening.

If you still fail to get the email confirmation, drop us a WhatsApp message at +60 12-3350541 or email to hello@travelrecommends.com with the following for assistance:

• Order Number
• Name
• Email address

Banks usually take about 10 business days to process and transfer the funds back into your account, provided that the payment was made with a credit card. Do note that some banks may take up to 30 days and the amount may only be reflected in the next billing cycle. You may wish to check with the card issuing bank on the status.

If the funds are not reflected in the billing cycle after 30 days, please email to hello@travelrecommends.com for assistance.

You can reach us at either of the following:

• Email: hello@travelrecommends.com
• WhatsApp (Text Only): +60 12-3350541
• Call: 1700819813